Our Privacy Policy forms part of our General Terms and Conditions.

Your Personal Information and Our Commitment.

At our website, safeguarding your personal information and respecting your privacy are paramount. We adhere to best business practices and comply with all relevant laws. This Privacy Policy outlines how we handle your data when you use our website.

What is ¨Personal Information"?

Personal data shall be defined as any information about you which is personally identifiable, such as your name, address, telephone number, email address, birth date and billing information.

Voluntary and Automatic Collection:

Most Personal Information is provided voluntarily by you, while some is automatically gathered by our systems (e.g., statistical data on website usage). If you choose not to provide Personal Information as outlined in this Privacy Policy, certain features may be limited.

Your Consent:

By using our website, you acknowledge having read this Privacy Policy and consent to the specified use of your Personal Information. We may update this policy to meet technological or legal requirements, so please check our most recent statement when visiting our site.

How do we use your personal information:

During account registration, we collect Personal Information for specific purposes:

  1. Account Setup and Management: Ensuring smooth account operation;

  2. Gaming Services: Delivering our gaming experience;

  3. User Support and Payments: Assisting you and handling transactions;

  4. Security and Verification: Conducting necessary checks;

  5. Information Requests: Processing your inquiries;

  6. Monitoring Quality: Assessing website usage and service quality;

  7. Product Updates: Informing you about relevant services;

  8. Important Communications: Notifying you of service changes, technical updates, and rule modifications;

  9. Regulatory Compliance: Fulfilling our obligations with relevant regulators;

  10. Legal Requirements: Complying with legal processes.

Research and Confidentiality:

Occasionally, we conduct internal research using our registered user database to enhance our offerings. At Bonanzino, we understand the importance of protecting your personal information. That's why we want to be upfront and transparent about how we handle your data.

We want you to know that we will not sell, lease, or disclose your personal information to any third parties, except as explicitly outlined in our Privacy Policy. These partners are bound by the same data protection and privacy laws as we are, ensuring that your information remains private and secure. Your privacy is of the utmost importance to us, and we will always strive to keep your data secure and confidential.

Data Retention and Destruction:

We will keep your personal information for a reasonable period after your last transaction and/or account closure, as required by law and regulations. After that, we will securely destroy it to ensure your privacy.

Data Storage and Transfer:

We may store and process your personal information in any country where we or our affiliates, subsidiaries, suppliers, or agents maintain facilities. When providing our services, we may need to transfer data, including your personal information, to other affiliated companies.

Disclosure of Personal Information:

We may disclose your personal information to relevant recipients if we are legally required to do so or if we believe it is necessary to:

  1. Comply with legal requirements: We will share your information if we are served with a legal process, such as a court order or subpoena.

  2. Protect our rights: We may disclose your information to protect our rights and property, including our gaming service.

  3. Ensure public safety: We will share your information if it is necessary to protect the safety of other users of our gaming service or the public.

  4. Investigate suspicious activity: We may disclose your information to investigate any suspected violations of our General Terms and Conditions, user guidelines, or License Agreement, as well as to prevent fraud or other illegal activities.

Cookies and Personalized Experience:

We use cookies to enhance your online experience and tailor our website to your needs. Cookies are small text files that our website sends to your browser, allowing us to track your interactions and preferences. This information helps us improve our site, personalize content, and offer you a more tailored experience. You can find out more on the use of cookies by internet sites on www.aboutcookies.org.

Impact of Disabling Cookies: If you choose to disable cookies, you may experience limitations on our website, such as:

  1. Optimized experience: We may not be able to optimize your visit to our site, which could affect your overall experience;

  2. Eligibility for offers: You may not be eligible for certain offers or promotions;

  3. Hindered experience: Disabling cookies could hinder your experience on our website, as we rely on them to provide a personalized experience.

Updating Your Personal Information:

If you need to update or change any of your personal information, such as your contact details or account preferences, you can do so by contacting our dedicated Customer Support Team. If at any time you wish us to stop processing your Personal Information for the above Purposes or if you have any questions regarding this Privacy Policy, you can also contact our Customer Support Team. They will be pleased to help you further.

Recording of Customer Support Interactions:

To ensure the highest level of service and security, our Customer Support Team may record telephone calls, emails, and live support chat logs to and from our team.

We value your trust and are committed to maintaining the highest standards of data protection and privacy. If you have any questions or concerns about how we handle your personal information, please don't hesitate to reach out to our Customer Support Team. We're here to support you and ensure that your experience with us is a positive and secure one.

GOVERNING LAW AND JURISDICTION

The terms of our Privacy Policy, and all the individual parts within it, are governed by the laws of Comoros. Any disputes or issues that arise will be handled by the courts in Comoros.